FAQ | AAA Oregon/Idaho
Frequently Asked Questions

Membership FAQ

If you’ve moved or are planning to move, please give our membership department a call to assist you with transferring your membership at 1-888-422-2503 (24/7).
You may cancel your membership via phone, mail, or email. Please review our cancellation policy prior to contacting us. To cancel by phone, please contact Membership Services at (888) 422-2503 and provide your membership name, membership number, and authorization to cancel membership. To cancel in writing, please mail your membership name, membership number, and authorization to cancel membership to AAA Membership Services at 600 SW Market St, Portland, OR 97201, or email it to membership@aaaoregon.com. If you cancel your membership by mail, the date and time of your cancellation will be deemed to be 4:00 p.m. PST on the date your cancellation notice is received by AAA Membership Services. Otherwise, the date and time of your cancellation will be when Member Services receives your email or phone call.
Please give our membership department a call to downgrade your membership at 1-888-422-2503 (24/7).
Extended Roadside Assistance services for AAA Plus®, AAA PlusRV®, or AAA Premier® benefit levels are effective 48 hours after upgrade is processed, and receipt of the full payment due.
Coverage applies to anyone that you add to the membership. The Primary member is the person who established the AAA membership. Associate members are other persons residing in the household who are on the Primary membership account. Please visit our Membership Terms page for more information.
AAA/CAA is a federation of regional motor clubs located throughout North America. Membership and insurance benefits may vary by club. If you’ve moved or are planning to move, find your club’s website or find AAA Office Listings Nationwide.
If you have an active membership with another AAA Club and you’ve moved or are planning to move within the AAA Oregon/Idaho territory, please contact your current AAA Club’s membership department to update your address on file. Once you have done so, they will initiate the transfer process to AAA Oregon/Idaho.
Please click here for more information on how to obtain a new membership card.
Your Basic coverage starts the next day. Members requiring road service on the same day they join or reenroll will be subject to a nonrefundable Same Day Service Fee. Plus or Premier coverage commences 48 hours after payment is applied.

The covered person must be at least 100 driving miles from home when incident occurs.


An additional benefit for AAA Premier Members, AAA Premier Trip Interruption and Vehicle Return Coverage benefits provide members greater peace of mind when driving 100 miles or more from home. If your trip is delayed due to an accident, mechanical breakdown, car theft, unexpected Illness or Injury, natural disasters or severe weather, you can be reimbursed up to $1,500 for covered out-of-pocket expenses, including meals and Accommodations; and/or Substitute Transportation to continue your trip. You can be reimbursed up to $500 to help you get your car back home if an unexpected Illness or Injury prevents you from completing your trip.


*Insurance benefits are underwritten by BCS Insurance Company under Form no. 50.233B. Certain restrictions and limitations may apply. Please see the Summary Description for complete benefit details.

Please send your membership payments to the address below:

AAA Oregon/Idaho
600 SW Market St.
Portland, OR 97201

To change the way you pay for your membership, please call our Membership department at 1-888-422-2503 (24/7).

Roadside FAQ

Yes, your AAA membership covers you in any eligible vehicle, whether you’re the driver or passenger. Please visit our Membership Terms page for more details.

Each cardholder is permitted up to four Roadside Assistance calls per Membership year, below are examples of some of the services and you may visit our Membership Terms page for more details.

·       Towing service

·       Flat tire service

·       Battery jump start & AAA Battery Service

·       Emergency fuel delivery

·       Vehicle lockout and locksmith service

·       Minor mechanical adjustments

·       Extrication/winching service

If you’re a AAA Oregon/Idaho member, you may complete the Roadside Assistance reimbursement form to be considered for partial or full reimbursement of services. Please submit your request form and the original itemized paid receipts on the garage letterhead.

Download: Roadside Assistance Reimbursement Form (pdf)

For additional information, visit our Reimbursement Request page.

Travel FAQ

To create your own travel directions or TripTik please click here.
To order Maps please click here. Your order will be completed and delivered by US Mail within 10 business days.
To order a TripTik please click here. Your order will be completed and delivered via US Mail within 10 business days. If you are traveling in less than 10 business days, please contact your local Service Center.

Insurance FAQ

For existing AAA Insurance policyholders, a policy service representative will need to speak with the named insured before any proof of insurance or changes can be processed. Contact our Insurance Policy Service Center, 1-866-222-4678, from Mon – Fri, 8am - 5:30pm.
Contact our Insurance Policy Service Center number, 1-866-222-4678, from Mon – Fri, 8am - 5:30pm and we can email or mail them to you.
View your payment options by visiting our Claims and Payments page.
Visit our Claims and Payments page to report a claim.
For existing AAA Insurance policyholders, a policy service representative will need to speak with the named insured before any proof of insurance or changes can be processed. Contact our Insurance Policy Service Center, 1-866-222-4678, from Mon – Fri, 8am - 5:30pm.